EW
Elrika W

1 reviews | Active since Nov 2013

27 May 2015, 11:04

Great service on complaint.

A few weeks ago i lodged a complaint on bad product. SIYABONGA contacted me, organized a assesment and a swop, and kept me informed the whole time. My six month vodacom/ samsung nightmare was at last sorted due to his good service. Well done Siyabonga! You give me some faith that customer service still excists in SA.<br>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply27 May 2015, 17:01
Official
Hello Elrika wessels,

Thank you for this posting feedback of this nature, this is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
Thank you once again for taking the time to post the compliment.
Samsung Values you as our customer.

Kind regards
Samsung SA