CM
Calvin M

1 reviews | Active since Feb 2011

07 May 2015, 09:22

Great service

I just want to take this time to thank and recognice Clerance from the smsung call centre. I clled in with idea of what to look for in a phone and came out a pro. His patience and passion for customer service was amazing and i appreciate speaking to people like him. I hope next time when i call in he'll be a coach or trainer because we need more people like him in call centres.<br> <br> Thank you sir!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply07 May 2015, 17:30
Official
Hello *****goa,

Thank you for your encouraging message.

At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Samsung SA