Great customer Service at Service centre

<p>I appreciate great customer service and strongly believe in recognising people who create and excel in making that difference. </p> <p>I recently cracked the LCD on my gorgeous S7 Edge. My heart was sore and the next morning rushed over to the Samsung Service Centre Nandi Drive in Riverhorse Valley and booked in my phone to be repaired by around 09:30. I spoke to Shane and Colene and explained the urgency in getting my phone back ASAP. the response from Shane was "don't worry we will sort it out." My phone was booked in by Danrisha who was very pleasant from the begining and very efficient during the booking in process. I actually felt like I was part of the Samsung family by the friendliness and excellent customer service delivered by Danrisha. Around 12:00 noon I received a call that my phone was ready for collection. I was pleasantly surprised by the turn around time on the repair and knowing that they were extremely busy due to the festive season.</p> <p> </p> <p>Can you forward this compliment to the service centre and management team. Great Customer service and support is key in retaining customers and this is one of the main reasons my family and I are loyal Samsung Brand supporters. Thank you Danrisha, Shane and Colene!!! #SamsungNandiDriveRocks</p>