CJ
Craig J

1 reviews | Active since Jul 2011

21 Mar 2015, 14:12

Great Company, **** product

Good Day.<br> <br> When I see the logo Samsung, I think to myself reliable products and great international company. So I can't go wrong in buying a Samsung product. Clever thinking right?<br> <br> Wrong, In 2012 I brought a Samsung Microwave Oven, ME8123ST. I have sent it back at least about 5 times to the store when I brought it from to be fixed. They even swapped it out and gave me a new one. Only to have the same problems. In the last 2 Years, I think I have only used it for about 4 Months in total as it keeps on give me a SE error or front panel not working. Now the last time it breaks down and we get told that the repair is going to cost R750.00. We brought it for R1099.00 and it has already cost me about R1000.00 in transport fees to the shop. So now there is going to be a brand new microwave on a ******* dump, and that is not a place to find any Samsung product.<br> <br> Please erase this product for your list, as it does not do any justice to your great international brand name.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply23 Mar 2015, 08:32
Official
Hello canjohnson,

We acknowledge your comments posted on the Hello Peter Consumer Website.

Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.

We have assigned one of our skilled consultants to contact you and offer further assistance.

Kind Regards
Samsung South Africa