RB
Rumanah B
1 reviews | Active since Oct 2018
18 Feb 2025, 20:12
Goods not recieved
Took out my Samsung S24 FE at the telkom store in lenasia and was promised Samsung buds and Samsung fit bit watch even though we registered for them till date telkom couldn't do anything and Samsung hasn't helped at all, infact my buds and Fit bit was ****** for all I care and I want Samsung to replace this immediately !!!
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Samsung South Africa's replyOfficial
18 Feb 2025, 20:13Good day Rumanah
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply18 Feb 2025, 20:13
Official
Good day Rumanah
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM