GE
Gary E
1 reviews | Active since Jan 2018
17 Oct 2023, 16:51
GOODLOCK APP AND ONE UI 6.0 BETA FOR SA
I would like to know why Samsubg South Africa has never bothered to keep up with the rest of Europe and Korea when it cones to updating the software. Goodlock has been available in the Galaxy Store for the rest of the world except South Africa for over 2 yrs already, Why is Samsung SA to lazy
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Replies (2)
Samsung South Africa's replyOfficial
17 Oct 2023, 16:54Good day Gary
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply17 Oct 2023, 16:54
Official
Good day Gary
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's replyOfficial
20 Oct 2023, 16:26Good day Gary,
We have sent feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
:^NM
We have sent feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
:^NM
Samsung South Africa's reply20 Oct 2023, 16:26
Official
Good day Gary,
We have sent feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
:^NM
We have sent feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
:^NM