LK
Lynette K
1 reviews | Active since Jan 2017
14 May 2025, 12:52
Good Service from Samsung
I had the best service from Mary Moonsamy after a misunderstanding at the Retails Store regarding my Samsung TV that broke. She phoned me twice to follow up on my issue and to assist where nobody could. She arranged for me that my refund be paid back within a day (I had an extended warranty). I was able to purchase a new TV within 2 days after I have spoken to her. The issue with the retail store took about 2 weeks and nobody could assist. Thank you Mary Moonsamy!! you are one in a million.
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Replies (1)Samsung South Africa's replyOfficial
14 May 2025, 12:55Good day Lynette,
Thanks so much for your review!
We sincerely appreciate your feedback will share this with our team and Mary Moonsamy.
We hope you enjoy many years of great entertainment with your Samsung TV!
Kind Regards,
Samsung ZA
^NM
Thanks so much for your review!
We sincerely appreciate your feedback will share this with our team and Mary Moonsamy.
We hope you enjoy many years of great entertainment with your Samsung TV!
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply14 May 2025, 12:55
Official
Good day Lynette,
Thanks so much for your review!
We sincerely appreciate your feedback will share this with our team and Mary Moonsamy.
We hope you enjoy many years of great entertainment with your Samsung TV!
Kind Regards,
Samsung ZA
^NM
Thanks so much for your review!
We sincerely appreciate your feedback will share this with our team and Mary Moonsamy.
We hope you enjoy many years of great entertainment with your Samsung TV!
Kind Regards,
Samsung ZA
^NM
