NM
Naledi M

1 reviews | Active since Aug 2014

11 Feb 2015, 13:52

Good service

After struggling for many months with my phone speaking to *********** people, my case was taken over by Nicole van Lingen who assisted me sufficiently. I was extremely happy with her service as she kept me in the loop at all times and my problem was finally sorted. Thank you Nadine. Samsung needs more people like you on their team!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply11 Feb 2015, 15:05
Official
Hello Naledi Modikoane,

Thank you for your encouraging message.

At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Samsung SA