Good service

I wrote last week to Hello [URL Removed] to complain about the poor service which I have received from the Samsung Cape Town branch in Park lane. after a number of attempts to try and get hold of a damage report from a lady by the name of Dorothy I contacted the tellus site for Samsung on live chat. I was immediately answered back by Moiponi Sepenyane who really went the extra mile to help me. emails where also sent to the centre for Dorothy`s attention but was ignored. again Moiponi sent mails and eventually on Monday afternoon I received the damage report. if only all customer service consultants were like Moiponi I am sure that Samsung would get more compliments. Moiponi THANK YOU for all your help and KEEP IT UP <br> Stanley<br>