Good Products but Shocking Aftersales Services

<p>I have mostly Samsung products in my house from cellphones to kitchen appliances to entertainment and I have been happy with the products up until i had a fault on my Samsung side by side fridge. I reported the fault on 2017/05/10 and a tech from MM all Electronics has been to my premises but to date I am still without a working fridge. I have made numerous calls to Samsung and their service provider with no progress since the feedback I received at the begining which is - no spares. I have been cutoff, transferred to incorrect departments, kept on hold for 10-15 minutes at times, been rude to add insult to injury their customer service department is worse. </p>