Giving up hope with Samsung .....

I am a very disappointed customer who is waiting from July for my problem to get sorted by Samsung head office,I have been waiting and waiting and waiting but nobody cares about customers at your customer care department it seems like....<br> <br> I have been promised that I will be sorted by your guy SIYABONGA SKHOSANA .,,,,months back but since then I just can not get hold of him...I have asked on many occasions to speak to one of the managers but it seems like they are too busy to chat with normal customers...I also was promised that a manager DION GOVENDER from Durban will call me but that also never happened...<br> <br> As customers what should we do...we left hanging with no service and no one to talk too...please show us a little respect ...<br> <br> You people post 2 feed backs on hello Peter to show the world that your where sorting my problem our but that was only for show nothing got sorted....a big lie....<br> <br> Come on guys. Please please as customers we support you'll why not treat us with a little gratitude ....and at least talk to the customers who have problems don't hide behind your desks...<br> I may just be 1 ,but remember I am 1 off thousands...who will not wait for ever......