CP
Christian P
1 reviews | Active since Jul 2015
30 Jul 2015, 16:08
Ghost typing, faulty touchscreen and speaker
I reported my case to Samsung and the consultant assured me that my query and problem will be resolved. The case number that I have is, ***. He advised that a loan unit will be sent to me and that the faulty unit will be collected on Monday the 27th of July. No feedback has been given to me and my problem has still not yet been resolved.
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Samsung South Africa's replyOfficial
31 Jul 2015, 08:21Hello CWPotgieter,
We thank you for you for sharing your comments with us.
We believe that one of our Customer Services Executive contacted you and discussed your concerns in detail.
We invite you to contact our Customer Services Executive should you have any further enquiries.
Kind regards
Samsung SA
We thank you for you for sharing your comments with us.
We believe that one of our Customer Services Executive contacted you and discussed your concerns in detail.
We invite you to contact our Customer Services Executive should you have any further enquiries.
Kind regards
Samsung SA
Samsung South Africa's reply31 Jul 2015, 08:21
Official
Hello CWPotgieter,
We thank you for you for sharing your comments with us.
We believe that one of our Customer Services Executive contacted you and discussed your concerns in detail.
We invite you to contact our Customer Services Executive should you have any further enquiries.
Kind regards
Samsung SA
We thank you for you for sharing your comments with us.
We believe that one of our Customer Services Executive contacted you and discussed your concerns in detail.
We invite you to contact our Customer Services Executive should you have any further enquiries.
Kind regards
Samsung SA