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Geoff C
1 reviews | Active since Jun 2023
02 Jun 2023, 11:59
Geoff
Got two watches on new contracts and submitted a claim for the buds. Claims were rejected and no assistance from samsung. This is false advertising and **** service
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Geoff C's updateReviewer Update
03 Jul 2023, 11:23Well once again disappointed in the poor customer service from Samsung, waiting 16 working days and still no proper and honest feedback , playing the blame game again, on Friday (15th working day ) we will let you know when the courier will be in contact with you. today (16th working day) oh we are out of stock we will let you know when we have stock... part of their disclaimer "please remember that your gift will only be sent in 7 to 14 working days after your claim has been declared successful"...
GC
Geoff C's update03 Jul 2023, 11:23
Reviewer Update
Well once again disappointed in the poor customer service from Samsung, waiting 16 working days and still no proper and honest feedback , playing the blame game again, on Friday (15th working day ) we will let you know when the courier will be in contact with you. today (16th working day) oh we are out of stock we will let you know when we have stock... part of their disclaimer "please remember that your gift will only be sent in 7 to 14 working days after your claim has been declared successful"...