PN
Prenevan N
1 reviews | Active since Jan 2018
19 Nov 2019, 14:46
Gearfit 2 pro a waste
Have had a problem with promises that Samsung were to contact me further. Still no response.
Gearfit 2 Pro are watches that do not last more than a year. I have had 2 at the same time and both broke a year later with the exact same problems.
Stop Robbing the people and deal with your faulty merchandise. Take ownership of factory faults!
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Replies (2)
Samsung South Africa's replyOfficial
19 Nov 2019, 14:48Good day Prenevan N
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^NM
Samsung South Africa's reply19 Nov 2019, 14:48
Official
Good day Prenevan N
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^NM
Samsung South Africa's replyOfficial
20 Nov 2019, 12:27Good day Prenevan N
Herewith your reference number:
***
SamsungSA:^LZ
Samsung South Africa's reply20 Nov 2019, 12:27
Official
Good day Prenevan N
Herewith your reference number:
***
SamsungSA:^LZ