sS
sikumalo S
1 reviews | Active since Jul 2011
01 Sept 2020, 00:02
Galaxy watch not fixed because of water damage while the watch is water resistant
My watch screen started to fade and losing colour took it in for repairs and I was told its water damage. If you own galaxy watch fit please be careful it's lie when they said its water resistance, please note its not at all and they will refuse to fix it for. They charged me R1999 to fix it same price as buying a new one while their product does not meet the standard that they promised. I was so skeptical and careful didnt even want to wash dishes with it. So any one out there, Do not buy this watch it wont last that long. I went back to them requesting clarity and no feedback just total silence. I dont know what I was thinking getting it I was always an iphone person.
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Replies (2)
Samsung South Africa's replyOfficial
01 Sept 2020, 07:28Good day Sizo,
I trust you are well.
Samsung would like to apologize for the inconvenient caused.
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
CK
I trust you are well.
Samsung would like to apologize for the inconvenient caused.
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
CK
Samsung South Africa's reply01 Sept 2020, 07:28
Official
Good day Sizo,
I trust you are well.
Samsung would like to apologize for the inconvenient caused.
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
CK
I trust you are well.
Samsung would like to apologize for the inconvenient caused.
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
CK
sS
sikumalo S's updateReviewer Update
24 Sept 2020, 05:16Wow I was educated on water resistance my my that is so insulating wow. Your product didn't meet your requirements that you promised and you say you educated me. Gosh you made me feel so stupid and uneducation black women that needed to be educated by you. Wow I am really insulted by your comment. For your information I did my part on my side it's your product that didn' t meet it' s promised requirement. Don't your dare blame this on me.
sS
sikumalo S's update24 Sept 2020, 05:16
Reviewer Update
Wow I was educated on water resistance my my that is so insulating wow. Your product didn't meet your requirements that you promised and you say you educated me. Gosh you made me feel so stupid and uneducation black women that needed to be educated by you. Wow I am really insulted by your comment. For your information I did my part on my side it's your product that didn' t meet it' s promised requirement. Don't your dare blame this on me.