CF
Chantel F
1 reviews | Active since Feb 2018
04 Feb 2022, 10:23
Galaxy Watch Classic 4 - waste of money
Galaxy Watch Classic 4 I bought this watch from Vodacom October 2021, only started using it in November 2021. After 2 weeks the watch went into a system error, i took it to Vodacom they had to replace the PC Board. I collected the watch beginning of January 2022, only to see now that the sensors for body composition measurement is not working This watch is not even 4 months old. Why must i continuesly send it in for repairs
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Samsung South Africa's replyOfficial
04 Feb 2022, 10:49Good morning Chantel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply04 Feb 2022, 10:49
Official
Good morning Chantel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS