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christo P
1 reviews | Active since Nov 2017
13 Nov 2017, 15:29
Galaxy S7 swollen battery
I have an S7 that i got from MTN on contract. Its battery has swollen and pushed the back cover open. I am still waiting for my phone that MTN sent away
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Replies (2)
Samsung South Africa's replyOfficial
14 Nov 2017, 09:08This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
Samsung South Africa's reply14 Nov 2017, 09:08
Official
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
cP
christo P's updateReviewer Update
14 Nov 2017, 15:47When will i be helped?. This is the worst service i have ever recieved of any service and cellphone supplier
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christo P's update14 Nov 2017, 15:47
Reviewer Update
When will i be helped?. This is the worst service i have ever recieved of any service and cellphone supplier