RB
Rayno B

1 reviews | Active since Aug 2015

08 Sept 2015, 22:12

Galaxy S6 poor design

3 weeks ago i upgraded to a the Samsung Galaxy S6 Flat cellphone. All the reviews pointed towards a good review with the Samsung phone compared to the latest IPhones on the market.<br> <br> As i had good service with my Samsung S4, i decided to stay with the brand. I upgraded at Vodacom Tygervalley and at the same time i bought a expensive screen protector and a Speck cover for the cellphone.<br> <br> This morning i tried taking a photo, just to find out that the rear camera screen is cracked.I did not drop the phone,nor use it in any other way than taking photos and calling clients.<br> <br> I am extremely upset to find out that Samsung is going to charge me R1700 to replace it. The design has an abvious flaw in it as if i did not buy a protective cover then the rear camera would in fact be so exposed to any surfice i put it on as the cammera is not level with the back cellphone cover. It is standing out and is exposed to the surfice you put in on<br> <br> I googled this problem and the complaints received on cellphone forums is shocking regarding the cammera screens that breaks<br> <br> I will appreciate it if Samsung can come to the party in helping me out by replacing the said screen.<br> <br> Hope to hear from you soon.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply09 Sept 2015, 11:05
Official
Hello Raynobosman,

Thank you for voicing you complaint through to Samsung Electronics South Africa. We will be sure to contact you accordingly regarding your complaint.

Kind Regards
Samsung South Africa