SB
Sharon-Lee Barr

1 reviews | Active since Jun 2015

12 Jun 2015, 18:48

Galaxy S6

I have had the Samsung S6 for about a month now and it has been yet another failure from Samsung regarding the battery. It can't even last me 2 hours on power saving mode. I previously had the S4 and words can't explain how bad it was. If I don't get a new working phone soon, then I will make this viral on the Internet. You should take some advise from Apple, maybe they can help with batteries. If you think im angry then you are wrong as I am beyond that point. And you show the big boss of Samsung and tell him that I'm not happy at all. And I'm not going to go through a huge process to get a new phone from you. And I will no definitely not recommend Samsung to anyone. I payed about R16 000 for a broken piece of metal and glass.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply15 Jun 2015, 14:35
Official
Hello SharonLee111,

We would like to apologise for the inconvenience caused, as we understand that you a working mobile is needed for day to day basics.

We will have one of our skilled consultants contact you so that we can have this matter resolved with a matter of urgency.

Once again we woud like to apologise for the inconvenience caused.

Regards
Samsung South Africa