BJ
Bill J
1 reviews | Active since May 2022
17 May 2022, 09:43
Galaxy S21 FE 5G Launch Offer Promotion ****!!!!!
Galaxy S21 FE 5G Launch Offer Promotion _ This is just another **** - bought my S21Fe early Jan 2022 , submitted documents (13 Jan) and followed the complete process. Up until now i have not received anything, no tablet no correspondence nothing. Samsung have become one big ****, this is the second time this happen with me and i am sorry but there will not be another Samsung product in my house and i will take this too social media as well.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
17 May 2022, 09:44Good day Bill ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply17 May 2022, 09:44
Official
Good day Bill ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
BJ
Bill J's updateReviewer Update
22 Jul 2022, 14:46I have send an email please reply or will continue sending this through all social media , i am done with this bad service
BJ
Bill J's update22 Jul 2022, 14:46
Reviewer Update
I have send an email please reply or will continue sending this through all social media , i am done with this bad service