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Pat M
1 reviews | Active since Jun 2015
08 Nov 2015, 12:27
Galaxy Note 4 defective since new
Posted this complaint 27 October - No effective follow-up by Samsung !! - Quote \Enough of your poor service Samsung - I purchased a Galaxy Note 4 from Orms on 15.09.15 for well over R10k - supposedly a quality Smart Phone with solid support backbone. I was wrong. Within 7 days it started rebooting continuously
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Samsung South Africa's replyOfficial
08 Nov 2015, 13:00Hello Patmac_za,
We have read your concerns.
We are saddened by your experience and awe apologize for any inconvenience caused.
Please be advised the query is escalated under reference number: *** and a senior customer executive will contact you to discuss the matter further.
Regards
Samsung Team
We have read your concerns.
We are saddened by your experience and awe apologize for any inconvenience caused.
Please be advised the query is escalated under reference number: *** and a senior customer executive will contact you to discuss the matter further.
Regards
Samsung Team
Samsung South Africa's reply08 Nov 2015, 13:00
Official
Hello Patmac_za,
We have read your concerns.
We are saddened by your experience and awe apologize for any inconvenience caused.
Please be advised the query is escalated under reference number: *** and a senior customer executive will contact you to discuss the matter further.
Regards
Samsung Team
We have read your concerns.
We are saddened by your experience and awe apologize for any inconvenience caused.
Please be advised the query is escalated under reference number: *** and a senior customer executive will contact you to discuss the matter further.
Regards
Samsung Team