MvdB
Marieke van den Berg
1 reviews | Active since Oct 2009
08 Jun 2021, 08:49
Galaxy ear buds order - only promises
Good morning, I ordered my Galaxy buds on 8 March 2021 and still have not received anything. I queried this 3 times now, and every time "stock problems" are the excuse. With every query I was promised to be contacted in the next week, but nobody did. My patience and being nice is running out now. The reference number is ***NLY8
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Samsung South Africa's replyOfficial
08 Jun 2021, 09:09Good morning Marieke,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply08 Jun 2021, 09:09
Official
Good morning Marieke,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM