Furious

To who it may concern<br> <br> I recently took my phone in for repairs on 22/11/15 at Samsung The Glen , did the whole process and the consultant told me it would be ready by the 25/11/15, everything went fine until 7 days later i arrive at Samsung The Glen to find out that they have moved to the Mall of the South with out letting me know . So when i got to Samsung mall of the south to collect my phone the consultant tells me that i must come back in twenty minutes which i find very disturbing because im there to collect my phone and now i must wonder around mall doing what exactly. <br> <br> What really upset me is that when i came back after 20 minutes they were closed . They did not offer me a loan phone when i took my phone in for repairs and it has inconvenienced me a lot. this all happened between 10:50 and 11.30 today. I actually had to buy a new phone today because i can not afford to be without a phone for another week!<br>