Frustrated and disappointed with Samsung

I bought a Samsung washing machine in June 2022 and I had an issue with the machine making noise. However the technician came out 2 days in a row to sort out. According to the technician there was no fault that he could find but he did use tools to sort out the noise problem. This was sometime in August 2022. I have another issue with the machine. The clothing does not come out of the machine smelling fresh. I thought at first maybe it's the washing powder so I changed brands still my clothes are smelling after washing. I then tried different fabrics softness still clothes smells. I even used vinegar and bicarbonate of soda still nothing has changed with regards to the smell. I did eco washes as well. This went on for like another month or so. I did contact the store Hirsch and they logged a call with a Samsung technician. He then came out on the 2nd December that day I did washing and he did get the smell of the clothes that was washed he did advise that he will put in his report his findings. I did get a missed call on the 12th December 2022. I did return the call and the agent on the other end advised that she will get someone to call me. Nobody called back. Today I was in a meeting and received a missed call again still I have no answer from them. Samsung has no Idea how frustrating it is to be doing washing and the washing comes out the machine smelling stuffy. I sometimes had to do washing twice and still I have the same problem. We feel embarrassed to use the clothes that come out of the machine. My mother in law has been doing my washing from the 4th December and it's hectic to go and drop and pick up washing from her. I am very disappointed and frustrated with Samsung as well as the technician that came out and got the smell of the washing. I don't want to deal with Samsung anymore I want a damn new machine it's my money not yours don't be *******. Sort out the problem.