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ziphora N
1 reviews | Active since Mar 2012
09 Jan 2019, 11:44
Frustrated
Morning
I have been calling around the whole morning looking for a machine part and no one could assist as i was sent from pillar to post.
Lastly was given a whatsapp number ********** 308 the person just read my message and closed. He/she has been accessing the whatsapp however does not care to respond.
Should I sell my machine just because i cannot find a filter and the place i am referred to do not sell it?
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
09 Jan 2019, 11:51 Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
Samsung South Africa's reply09 Jan 2019, 11:51
Official
Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
Samsung South Africa's replyOfficial
09 Jan 2019, 12:55Good day Ziphora
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Samsung South Africa's reply09 Jan 2019, 12:55
Official
Good day Ziphora
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Herewith your reference number:
***
Regards,
SamsungSA:^LZ