SS
Siyabonga S

1 reviews | Active since Apr 2015

29 Jun 2015, 09:47

Frozen phone

I have been using a galaxy s6 edge for 5 weeks and now it has frozen. I cant even reboot it or switch it off. Funny part of it is that it is ringing when I call it.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply29 Jun 2015, 11:00
Official
Hello smilobonga,

We acknowledge your comments posted on the Hello Peter Consumer Website.

Our sincere apologies for any inconvenience you may have experienced in this regard and if you may, kindly take your unit to the nearest service centre where they will assess and assist further with regards to your unit

The link below is a list with all our service centres and you can locate the service centre closest to you.

http://www.samsung.com/za/support/servicelocation/
http://www.samsung.com/za/smartcarecentres/


Kind Regards
Samsung South Africa