Fridge tripping electricity

Your service sucks! We spend our money and intentions of a good service!! No one communicated the long waiting period and I lost all of the items in the fridge cause I was told many things!!! Initially when I called the subcontractor, the number is not working and this small contracts don’t have reliable contact number. After several times of trying someone from your contact centre gave me a working number and still it is only ringing! I had to find someone that is not credited by Samsung to come and look at the fridge and you are reliable for this one!! I am highly and utterly disappointed by Samsung!