LC
Ledingwana C
1 reviews | Active since May 2015
14 Jan 2021, 15:46
Fridge ice dispenser not working
I bought a fridge model RS65R5411M9 at Makro Germiston on the 28 Nov 2020 and 2 weeks later the ice dispenser stopped working I've been battling to get technicians to come and look at it, call center agents are not helpful at all, called Makro call center did not help me as well.
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Samsung South Africa's replyOfficial
14 Jan 2021, 15:49Good day Ledingwana,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Samsung South Africa's reply14 Jan 2021, 15:49
Official
Good day Ledingwana,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM