JS
Johan S
1 reviews | Active since Oct 2009
10 Dec 2021, 08:03
Freebies....What freebies?
Call center is basically closed so no call assistance. Promotions run on new contracts where gifts are available is not redeemable anywhere. They trick you into getting the phone, but then the gifts are nowhere to be seen.
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Replies (1)
Samsung South Africa's replyOfficial
10 Dec 2021, 08:15Good morning Johan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply10 Dec 2021, 08:15
Official
Good morning Johan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS