MB
Mari B

1 reviews | Active since Apr 2015

11 Oct 2018, 19:17

Free travel voucher? No! A ****

On 13 Dec 2017, my sister bought a fridge/freezer with a tag that said she will get a R4000 travel reward. She has been trying since then to get the voucher, to no avail. We wanted to go on a nice holiday, but it seems like that was just a ****! She bought it in Vanderbijlpark at Makro. I can supply purchase slips. Her computer has a virus, that is why she asked me to pursue this but she can be contacted by phone. I want to warn other consumers about this ****

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply11 Oct 2018, 21:41
Official

Good day Mari

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^NN