Free Samsung Scoop Not Received

<p>I hate that it has come to this, but I have emailed Leigh-Anne at Samsung twice now without any respond.</p> <p>In May Samsung had a special where you can claim a free Samsung Scoop with your new phone. I claimed my scoop on 25 May 2017. On 27 June I emailed as I have not received my free scoop. I got a respond real quick and was glad for the assistance. But it is now 17 July already and I still have no scoop. Should have known the service was too good too be true, I do not receive any response on my email request for an update on delivery. I bought the phone.....where is my Samsung Scoop??????</p> <p>Product code - EO-SG510CDEGWW</p> <p>Reference: ********** 027228</p>