CG
Claire G
1 reviews | Active since Jan 2019
03 Jun 2021, 21:09
FREE GIFTS ARE A ****
Been waiting on free gifts for 5 MONTHS! no proper feedback, always the same "we have escalated your concerns nonsense". This is a massive **** - can't deliver on free gifts from January, but yet still constantly promoting free gifts on other products. If there's "no stock" on the buds how cam you STILL be offering them DONT FALL FOR ANY FREE GIFT OFFERS - ****!!
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Samsung South Africa's replyOfficial
03 Jun 2021, 21:12 Good evening Claire,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply03 Jun 2021, 21:12
Official
Good evening Claire,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS