1 reviews | Active since Jun 2021
free gift ****
Had to come on here to see if I was the only one being **** to about Samsungs s21 promotion at the beginning of the launch of this phone. I got my phone in Jan.. did all the submissions necessary for my "Free Gifts" of the buds and the tag ... 5 months later and nothing... How useless can 1 company be? with so many negative reviews on this channel - they don't even bother to redeem themselves... I am a loyal Samsung fan - but the service is horrible, terrible, pathetic! and the automated responses by 'Nichole' are most frustrating...
The last positive response I got was that Samsung will honour their promise and deliver on these items..but I think that was just to shut me up...
You guys don't even deserve this 1 star rating...
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
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Your complaint has been assigned to our escalations department and we will be in contact with you.
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Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM