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I bought a Samsung Note 20 Ultra through Vodacom. Part of the deal was a voucher for a 32" TV. We are now going in to month 6 of me getting sent to the next guy, or given the "I'll phone you back" line. I've resubmitted my paperwork because it was eventually said that something was wrong. When you ask if everything is in order or when you can expect the TV, I get told that the support line do not have a direct line to the verification department.

It feels like they dangle these carrots for people to buy expensive phones and then make it impossible to claim.