1 reviews | Active since May 2011
Fr
<p> </p> <p>Hello </p> <p> </p> <p><br />I have been wainting ****en long now for samsung to sort there **** tv out. I bought a js7200 55" tv and then there was a dead dot then they replaced the panel on the Friday and I went on holiday came back on the Sunday then I saw the panel has some wiered light shining and then i phoned the monday. The technician first took his sweet time and made me look like im ****en dumb and then he said he is requesting a new tv. I got phoned eventually and then I was offered a degrade to my tv ks7000 as i went to the samsung store and the lady said that my suhd tv is way better. mine retailed for 24K and the ks retails for 17K thats funken robbing a client and the technical specifications is also lower than mine. The consultant then phone me last friday after i told him and he was like i must phone the place i bought the tv from. who the **** does he think he is to tell me that not my ****en problem. then he phoned me and said that his manager is going to phone me still ***ken waiting. Get this **** sorted. Also posted on FB and all they say is we will get back and they dont ****en get back useless. Think i should report to this to the onbudman incompetence.</p>
Hi Byron
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Byron
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
