Foulty design by designer, not user friendly.

Samsung Galaxy young- faulty design system- staff *********** to deal with solving matters.<br> Samsung Galaxy star 2 plus- faulty design system - staff *********** to deal with such matters.<br> Best solution offered: buy a new phone, take out a contract, send the phone in for repairs for 21 days at my cost. Not even a loan phone offered.<br> I am expected to put my business on hold for a space of 1 month, all because of a manufacturing quality failure on Samsungs behalf. It is becoming a full time job for me to manage your staff and faulty product. You sms service creates a line under a email address that has a underscore in it blocking out the address. This cost me a loss of a contract R 15000.00. I cannot even answer my phone because the touch screen does not register!!!