DS
Dakalo S
1 reviews | Active since Jul 2021
07 Feb 2023, 14:22
For such a reputable company I am so disappointed with the buy and get voucher of Samsung products, I bought a washing machine in November and which came with the voucher for R3000 even today I haven't received it and every time I call they tell me they w
For such a reputable company I am so disappointed with the buy and get voucher of Samsung products, I bought a washing machine in November and which came with the voucher for R3000 even today I haven't received it and every time I call they tell me they will call me back and they have escalated the issue, now we are in February and nothing has been done. I am loosing my trust with anything that has to do with Samsung.
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Samsung South Africa's replyOfficial
07 Feb 2023, 14:23Good day Dakalo,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply07 Feb 2023, 14:23
Official
Good day Dakalo,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM