DL
Don L
1 reviews | Active since Jun 2017
13 Dec 2024, 10:20
Follow-Up on Pending Delivery
Good day,
I purchased a Galaxy A55 in October through a Telkom contract, which included a Galaxy Fit and Watch as part of the package.
Unfortunately, Skynet has not delivered the items yet. The waybill number is JWSR***1, and the Samsung reference is ***SFBC.
I am extremely disappointed to have waited this long for the delivery. Please assist in resolving this matter urgently.
Kind regards, Don ***
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Samsung South Africa's replyOfficial
13 Dec 2024, 10:21Good day Don
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply13 Dec 2024, 10:21
Official
Good day Don
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM