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njabulo N
1 reviews | Active since Aug 2013
26 Feb 2015, 09:24
follow up
it seems no one is willing to assist me, i sent an email to a guy called Rudolf two weeks back and no one has come back to me yet , if one of your customers has a problem with you device are you not the ones who are supposed to assist ,,... if not please advice on where i can take it <br> <br> thanks in advance ,<br> hope to hear from you soon <br> <br> <br>
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Samsung South Africa's replyOfficial
26 Feb 2015, 11:52Hello njabzlee,
We thank you for your comments.
we have arranged a call back and are still investigating the query at hand.
A senior customer service agent will be in contact with you shortly.
We apologise for the lack of service you have received thus far
kind regards
Samsung SA
We thank you for your comments.
we have arranged a call back and are still investigating the query at hand.
A senior customer service agent will be in contact with you shortly.
We apologise for the lack of service you have received thus far
kind regards
Samsung SA
Samsung South Africa's reply26 Feb 2015, 11:52
Official
Hello njabzlee,
We thank you for your comments.
we have arranged a call back and are still investigating the query at hand.
A senior customer service agent will be in contact with you shortly.
We apologise for the lack of service you have received thus far
kind regards
Samsung SA
We thank you for your comments.
we have arranged a call back and are still investigating the query at hand.
A senior customer service agent will be in contact with you shortly.
We apologise for the lack of service you have received thus far
kind regards
Samsung SA