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frans.ohlsen frans.ohlsen
1 reviews | Active since Sept 2016
06 Feb 2019, 13:34
Flight Centre Voucher from Samsung
I have a problem with the Flight Centre Voucher from Samsung. I received the voucher number and now that I want to use the voucher, it has expired 7 day ago. This is bull ****. We have to keep Vodacom and Samsung liable for this. My next phone will definitely not be a Samsung again and my whole family will go away from Vodacom. ********.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
06 Feb 2019, 15:36Good day Frans
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
SamsungSA:^SS
Samsung South Africa's reply06 Feb 2019, 15:36
Official
Good day Frans
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
SamsungSA:^SS
Samsung South Africa's replyOfficial
06 Feb 2019, 17:07Good day Frans
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Regards,
SamsungSA:^LZ
Samsung South Africa's reply06 Feb 2019, 17:07
Official
Good day Frans
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Regards,
SamsungSA:^LZ