Flight Centre Voucher

I have upgraded on my Samsung mobile and the upgrade was including a Flight Centre voucher of R 5000.00 this was in the beginning of January 2018. Currently i have been having problems to get the voucher and no feedback from Samsung. If you don't intend to give me the voucher please do not promote this in your stores. I feel that there is no customer service at Samsung and very little help to your clients. If it takes a month and a half to sort out small problem like this i am very sceptical of promoting any Samsung product.

Your Sincerely D. Paterson