Flagship Phoneless

I gave in my few months old faulty S21 Ultra in December 2021 at a Samsung branch.

After months of continuous phone calls I finally got an answer that it cant be fixed and I will receive credit for a new phone.

Now again after months after trying numerous branches it turns out no one accepts this "credit" that was given.

Buying the latest flagship model phone at the time just to sit more than half a year without a phone and every one involved just ignores emails or pull up their shoulders.

Most unpleasant experience I would have to say.