FIX MY PHONE!!!!

Soo I signed up for a contract with with Vodacom in May and took a Samsung J7 Pro phone. The phone was ok though sometimes it would freeze for a few seconds but it was not a train smash until beggining of November when the phone stopped working. I then take it to Vodocam in Pinecrest which became a looong process which eventually cleared.

Today they send me a price for fixing my phone, which is 6 months old. When I called the Vodacom Repairs Umhlanga Ridge, I was told that the phone had a dent and that is why they wont repair it under warranty.

I know for a fact that the tiny dent( a small scratch in my view) has nothing to do with my phone not working, the problem is them and that they want to make money out of me.

I am utterly annoyed because i have been phoneless for the past 3 weeks.