LR
Lerato R
1 reviews | Active since Jan 2015
02 Feb 2015, 11:21
Feedback on my complaint logged on faulty device
Below is the updated report I received today at 10:25 from Samsung regarding my complained I logged on the 26th January 15 on a faulty device after Samsung has repaired LCD: It comes across as if this matter has been resolved from their response and as far as I know this matter has been escalated to the head office and is still under investigation and I am awaiting feedback on the matter. Unhappy customer. <br> <br> \Hello Rato29
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Samsung South Africa's replyOfficial
02 Feb 2015, 17:57Hello Rato29,
We will have one of our Senior Customer executive to contact you shortly.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA
We will have one of our Senior Customer executive to contact you shortly.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA
Samsung South Africa's reply02 Feb 2015, 17:57
Official
Hello Rato29,
We will have one of our Senior Customer executive to contact you shortly.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA
We will have one of our Senior Customer executive to contact you shortly.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA