1 reviews | Active since May 2016
Fed Up of having problems with Samsung Products
<p>I bought a Samsung Gear 2 watch with I had to sync to work with a Samsung S6+ phone, the phone gave me endless problems, the phone was more at Samsung than with me so I got rid of it. I then got a Samsung S7 Edge, for the first 3 weeks all worked perfectly, now I receive an sms on the watch and not on the phone and when I try to open it, the message states failed. I reset the app on phone and the watch and it worked for a day, now I need to waste my time again to go to a store, which only can help me on Wednesday. Samsung products is becoming a nightmare to have and I have never had such problems. I need to know from Samsung now how they going to fix my problem without me be aggrovated and inconvenienced ..... again !!!</p>
Hi Debbie.
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Debbie.
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
