CD
Chantay D
1 reviews | Active since Apr 2014
01 Sept 2015, 19:48
Fed up
I bought a Samsung Tab 3 10.1 in December 2013 so I could use it for school. Now because my cell phone broke, I started using my tablet full time. When i try make phone calls, my network gets cut off or the person on the other side of the phone call cannot hear me at all. I have sought help online from technicians and many people get told that theres nothing they can do to try fix this problem. One of the suggestions was that i set my tablet on factory settings. Now what if I do that and it still doesn't work? Currently I'm on my second battery, 3rd charger and 2nd charging port. HELP ME!
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Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
02 Sept 2015, 13:24Hello chantaydlams,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
Samsung South Africa's reply02 Sept 2015, 13:24
Official
Hello chantaydlams,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
