1 reviews | Active since Nov 2016
FED UP
<p>Struggling now for 6 months to get my Sumsang A3 phone to work. I have upgraded my Vodacom contract and since the phone was issued the problems started. If ihave used the phone for 10 days without problems i would be lucky. 6 months of rebooting, freezing and it only swithes off if the battery has gone flat... very very bad product. Im a huge Samsung fan but after this experience im not sure if i can ever buy Samsung again</p>
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This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team