Faulty Workmanship

Hi,<br> i have purchased a Samsung Xpress Colour Laser Printer from Makro on the 23 May 2015. About 3 weeks after purchasing the printer the paper kept on jamming and at that time I thought it was just a passing issue. the problem kept on recurruing as i began to use the printer more frequently and than the prints started coming out yellow. Which at this point I decided to take it in to the Samsung Customer Service in Woodmead as Makro had told me that it would take 21 working days to get my unit back. On Monday I took the unit in and booked it in and on Tuesday the 29th I was given a call to say the unit was ready for collection. I used my printer today and after 3 copies the paper jammed again. and now it makes a grinding sound when printing. I'm really upset cos it was quite expensive and almost brand new and it is going in for the second time for repairs. I don't think this is right, i'm convinced it is a factory fault. Samsung i think u need to replace me with a brand new one. <br> the quality of your new printers are weak. my last samsung printer lasted me 5 years and due to lightning damage i had to replace it.<br> <br> upset Samsung Customer<br> .