Faulty Washing Machine
<p>We bought a samsung washing machine at Lephalale game stores in January 2017. Now the washing machine is no longer draining we supposed to be credited to get a new machine but we are stuck for a month now. Samsung claims our Proof of purchase is not visible and therefore cannot assist.</p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA