Faulty Television

Bought a brand new Samsung 58" Crystal UHD television from makro Alberton on 05/08/2020 only to find that the screen is full of black lines and the picture is very poor. Samsung only refers me to the store and maby an agent will phone me within 24-48 hours. I now in essence have an expensive paper weight in my living room. Very poor service. Shame on you Samsung for selling faulty products.